Testimonials

Tere P.

Mark Marchello, is the true epitome of a great real estate agent, either buying or selling, he is there unconditionally. I was in the grieving process of losing my husband of 45 years to pancreatic cancer and Mark handled so much for me. He was there to counsel me on the highest price to list my house and handled it from there. Even if I was traveling, he was always in contact me with and never did anything without my verbal and written approval. Mark is honest, kind and truly shows his Aloha always. He also handled my rental for me until the house was sold, and I never had to worry about anything, as he handled everything for me. Our Napili house was very special as my belated husband put his own into it over the years, so it has lots of great memories and Aloha. Mark made it so easy for me, always was there 24/7 to handle every and anything. His professionalism is over the top as I am …

Mark Marchello, is the true epitome of a great real estate agent, either buying or selling, he is there unconditionally. I was in the grieving process of losing my husband of 45 years to pancreatic cancer and Mark handled so much for me. He was there to counsel me on the highest price to list my house and handled it from there. Even if I was traveling, he was always in contact me with and never did anything without my verbal and written approval. Mark is honest, kind and truly shows his Aloha always. He also handled my rental for me until the house was sold, and I never had to worry about anything, as he handled everything for me. Our Napili house was very special as my belated husband put his own into it over the years, so it has lots of great memories and Aloha. Mark made it so easy for me, always was there 24/7 to handle every and anything. His professionalism is over the top as I am sure others have written. Mark is known for his kind and easy demeanor, but yet a great agent and has excelled for so many on Maui in either selling or assisting in the buying of a property. For the one negative review I read, that individual must be very unhappy and hopefully when they move to Maui, realize that Mark is awesome and gets things done. I have referred many visitors to Mark Marchello and always hear back from them as "Mark is awesome" and then they have referred him to others too.

John & Sherry

I couldn’t recommend Andy Marchello’s real estate guidance and service more highly. As both a licensed attorney and an ex-real estate broker (California), I am a very "difficult sell” and not easily impressed. That said, Andy has qualities that are impossible to ignore. He knows his craft inside-out. He is bright and capable. Most importantly, he is incredibly responsive to client needs. In our transaction we faced a few complex hurdles under time pressure at the last minute. We wrote notes to Andy explaining our issues and requesting guidance. In every case we received well-written responses nearly immediately not just a few words, mind you, but a complete analysis of the situation with recommended approaches backed on solid reasoning. The same was true when we phoned. As a successful broker here on Maui, Andy is very busy, but that fact does not stop him from returning calls promptly. …

I couldn’t recommend Andy Marchello’s real estate guidance and service more highly. As both a licensed attorney and an ex-real estate broker (California), I am a very "difficult sell” and not easily impressed. That said, Andy has qualities that are impossible to ignore. He knows his craft inside-out. He is bright and capable. Most importantly, he is incredibly responsive to client needs. In our transaction we faced a few complex hurdles under time pressure at the last minute. We wrote notes to Andy explaining our issues and requesting guidance. In every case we received well-written responses nearly immediately not just a few words, mind you, but a complete analysis of the situation with recommended approaches backed on solid reasoning. The same was true when we phoned. As a successful broker here on Maui, Andy is very busy, but that fact does not stop him from returning calls promptly. Also, and importantly, he is a great guy with a wonderful sense of humor and well-developed people skills. Bottom line: Andy knows what he is doing and provides excellent service. You cannot go wrong. My wife and I recommend him without reservation.

Heather H.

Not only is Mark an exceptional Realtor®, he is an exceptional person. From years of experience, he knows West Maui inside and out as well as the process, rules and art of getting deals done locally. On a professional basis, Mark is incredibly knowledgable, responsive, dependable and insightful. On a personal level, Mark is a rare find who truly puts his client's needs and interests first and upholds the highest integrity and standards. His aloha for our 'aina and residents is so authentic, it's readily apparent why he is a trusted advisor to so many of us here on Maui. Mark helped us purchase our home in Lahaina this year. It was a very complicated transaction, and not fewer than 2 years in the making. At every turn along the way, a new hurdle emerged, right up to our move-in date. Mark never lost energy or enthusiasm. He was always at our side, coaching us through our options and sugge…

Not only is Mark an exceptional Realtor®, he is an exceptional person. From years of experience, he knows West Maui inside and out as well as the process, rules and art of getting deals done locally. On a professional basis, Mark is incredibly knowledgable, responsive, dependable and insightful. On a personal level, Mark is a rare find who truly puts his client's needs and interests first and upholds the highest integrity and standards. His aloha for our 'aina and residents is so authentic, it's readily apparent why he is a trusted advisor to so many of us here on Maui. Mark helped us purchase our home in Lahaina this year. It was a very complicated transaction, and not fewer than 2 years in the making. At every turn along the way, a new hurdle emerged, right up to our move-in date. Mark never lost energy or enthusiasm. He was always at our side, coaching us through our options and suggesting the best way through difficult choices without ever pushing us out of own comfort zone. Once you work with Mark and his son Andy, you'll never want anyone else in your corner. Six stars for Mark!

John A.

Mark was exceptional through the entire process of buying our Hawaiian dream! We took two trips to Maui over several months to look at different types of properties. Mark was very patient and followed up with every question we had. His knowledge of Maui real estate is incredible. We saw Classic Hawaiian plantation style houses in Kihei to upscale Wailea condos. When we finally settled on beach front in Kahana, he was positive even when we hit some stumbling blocks with the seller, negotiating a great deal and seeing us through final closing. His contacts (inspectors, plumbers, handyman, etc.) were experienced and professional and we continue to use them for remodeling. We could not recommend Mark more. We also need to mention his incredible son and partner Andy who went above and beyond to help us out at every turn. Thanks Mark for turning our dream into a reality!

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